How To Cancel Instacart Subscription

How to Cancel Your Instacart Subscription

Instacart, a popular grocery delivery service, offers a subscription plan called Instacart Express that provides free delivery on orders over $35 and reduced service fees. However, if you no longer find the subscription beneficial or want to avoid unwanted charges, you may want to cancel your Instacart Express membership. In this comprehensive guide, we’ll walk you through the steps to cancel your Instacart subscription on both the website and mobile app, as well as provide information on how to delete your Instacart account entirely.

Reasons to Cancel Your Instacart Subscription

There are several reasons why you might want to cancel your Instacart Express subscription:

1. Cost: If you find that the subscription fees are not worth the benefits, especially if you don’t use the service frequently enough to justify the cost.
2. Lack of usage: If you’ve used Instacart less often than expected or have found alternative grocery delivery services that better suit your needs.
3. Dissatisfaction with service: If you’ve had negative experiences with Instacart’s service, such as late deliveries, missing items, or poor customer support.
4. Security concerns: In some cases, Instacart shoppers have been accused of scamming customers, leading to unauthorized charges and a loss of trust in the service.

How to Cancel Your Instacart Subscription on a Computer

1. Log in to your Instacart account at https://www.instacart.com/
2. Click on the Hamburger Icon (three horizontal lines) at the top left of the screen.
3. Select “Your Instacart+ Membership” from the menu.
4. Click on “Instacart+”.
5. Scroll down to the “Manage your membership” section and click on “Cancel Membership”.
6. Click “Continue to Cancel” to confirm your decision.
7. Choose a reason for canceling your subscription from the dropdown menu.
8. Click “Done” to complete the cancellation process.

How to Cancel Your Instacart Subscription Using the Mobile App

1. Open the Instacart app on your mobile device.
2. Tap on the “Account” icon (usually a profile picture or initials).
3. Select “Settings” from the menu.
4. Tap on “Your Instacart+ Membership”.
5. Scroll down to the “Manage your membership” section and tap on “Cancel membership”.
6. Tap “Continue to Cancel” to confirm your decision.
7. Choose a reason for canceling your subscription from the dropdown menu.
8. Select the “End On” date, which will be based on the last day of your billing period.
9. Tap “End Membership” to complete the cancellation process.

How to Delete Your Instacart Account

If you no longer wish to use Instacart’s services and want to delete your account entirely, follow these steps:

1. Open the Instacart app on your mobile device.
2. Tap on the “Account” icon (usually a profile picture or initials).
3. Select “Settings” from the menu.
4. Tap on “Personal Information”.
5. Scroll down and select “Delete Account”.
6. Tap “Process My Deletion Request” to confirm your decision.
7. Check your email for a message from “OneTrust” (check your spam folder if you don’t see it).
8. Click on the “Confirm” link in the email to complete the account deletion process.
9. You must complete this step within 7 days, as the confirmation email will expire after that time.
10. Instacart will process your deletion request within 30 days.

For more information about Instacart’s privacy policy and personal information deletion requests, you can refer to the Instacart Help Center.

Frequently Asked Questions (FAQ)

Q1: Can I get a refund after canceling my Instacart Express subscription?

Instacart’s refund policy varies depending on your subscription status and the reason for cancellation. It’s best to contact Instacart’s customer support for specific information about refunds.

Q2: Will I still be able to use Instacart’s services after canceling my subscription?

Yes, you can still use Instacart’s services, but you will no longer have access to the benefits of the Instacart Express subscription, such as free delivery and reduced service fees.

Q3: How long does it take for my Instacart subscription to be canceled?

Your Instacart subscription will be canceled immediately after you complete the cancellation process. However, you will still have access to the subscription benefits until the end of your current billing period.

Q4: Can I reactivate my Instacart subscription after canceling it?

Yes, you can reactivate your Instacart subscription at any time by logging into your account and selecting the “Renew Membership” option under the “Manage your membership” section.

Q5: Will canceling my Instacart subscription affect my order history or saved items?

No, canceling your subscription will not affect your order history or saved items. These will remain accessible in your account even after cancellation.